When do I receive payment?
At the end of each calendar month, Jemmworks calculates how much you have earned from all sales that month. You receive payment 14 days later.
What payment methods do you offer?
All merchant payments are remitted via online direct deposit to your bank account. We plan to add some new payment options (e.g. PayPal, Venmo) soon.
Can you explain again how jemms work?
Jemmworks users pay for everything on the Jemmworks platform with a currency called jemms. Each jemm is worth exactly $5. For example, if your service costs $50, the Jemmworks user will pay 10 jemms ($5 x 10 jemms = $50). This is our gamified system that makes it fun for employees to spend their allocated monthly budget. Don’t worry, you still get paid in dollars!
How many offers can I run on the Jemmworks platform at a time?
As many as you like. For each new offer, just fill out the New Offer form on your Merchant Dashboard and submit for approval. If you have two offers that are very similar, we may request that only one of them be active at a time.
Can I change the price of my product or service?
Yes, the Jemmworks Merchant Dashboard lets you increase or decrease prices whenever you like. It’s instantaneous. Please note, however, that price changes only impact subsequent purchases. You still have to honor all completed purchases made at previous prices.
Why wasn’t my business approved to appear on the Jemmworks platform?
Jemmworks is selective regarding which merchants appear on the Jemmworks platform. We often decline to approve merchants for reasons such as:
- Short company track record
- Lack of positive customer reviews that we can verify online
- Lack of a professional website
- Product or service isn’t appropriate for the Jemmworks platform
- Too many similar products or services already available on the Jemmworks platform
If you believe your business was improperly declined, please e-mail us at firstname.lastname@example.org and we can discuss in more detail.